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Shipping,Returns & Sales Tax

 

Return Policy

Please take a few minutes to review our return policy. It contains important information in the event you wish to initiate a return. If you would like to return all (or part) of your order, please ensure your return meets the return policy guidelines as stated below.

All items must be returned in new and unused condition.
 
All returns must be made within 30 days from the date of purchase.  For faster processing of your return, please include a copy of the original packing slip with your return.
 
All items must be returned to us at your own expense. We recommend that you use a carrier such as USPS that provides a tracking number and insurance as we will not be responsible for lost or damaged packages. We must receive your return within 30 days from the date of purchase.
 
Once we have received and approved your return (allow up to 5 business days after receipt of your return), we will issue a credit back to the original payment method. The credit will be for the amount of the item(s) less any gift options, promotional discounts and/or coupon codes. Your shipping cost to return the item will be added to the refund amount.  If you received an item as a gift and would like to exchange it for something else, you may request an electronic gift certificate instead of a refund. We will e-mail you a gift certificate that you can use to place a new order once we receive the return item.
 
If the item was damaged by the shipper, return the item at your expence.  Once we receive the item a replacement will be shipped.  We will then credit your account for your shipping cost.
 
If you ordered an item that came with a "Free Item with Purchase", the unopened/unused item must also be returned (or the current cost of the item will be deducted from the refund amount).

Note:  Absolutely no refund/exchange given on personalized items.

 
SkiResortGifts.com does not price match. You may return unopened items to us by following the steps outlined above.
 
 
 
Shipping Policy
 
We ship via USPS, generally within 48 hours of your order.

We charge a Flat Rate of $1.99 for shipping of any amount of merchandise to any location within the contiguous United States.

For international orders including Hawaii, Alaska and Puerto Rico we charge a Flat Rate of $5.99 for shipping.  

We strongly advise international customers to check with their local post office for any fees and/or taxes that may apply to parcels coming from abroad.  All local fees and/or taxes are the customer's responsibility.

 

Sales Tax

Oders placed within the state of Texas will be charged a sales tax of 8.25%(.0825.).